Our 5 tools to improve the quality of your couple’s communication

Com­mu­ni­ca­tion within a couple is a cru­cial ele­ment for a ful­filling and las­ting rela­tion­ship : taking care of it is part of  our 9 prac­ti­cal tips for a suc­cess­ful relationship .
And yet, it is often cited as one of the main dif­fi­cul­ties encoun­te­red by lovers : good com­mu­ni­ca­tion requires inter­per­so­nal skills that can­not be lear­ned at school. Unfor­tu­na­te­ly, these pro­blems can lead to mari­tal conflict or lack of inti­ma­cy, and some­times even to break-up. 
What a pity, when these com­mu­ni­ca­tion skills can be lear­ned and qui­ck­ly contri­bute to impro­ving the qua­li­ty of the bond bet­ween spouses ! 
While the simple act of expres­sing your­self may seem obvious, we invite you to delve into the often over­loo­ked subt­le­ties of mari­tal dia­logue tech­niques, such as active lis­te­ning, love lan­guages, non-violent com­mu­ni­ca­tion and other tools that can trans­form your cou­ple’s dynamic. 
These pre­cise, actio­nable tips will help you rapid­ly improve the qua­li­ty of your dis­cus­sions and mutual unders­tan­ding. And find har­mo­ny, bet­ter manage your disa­gree­ments and conflicts, and stop living in mutual incomprehension. 
So, without fur­ther ado, here are 5 keys that will open the door to deep, ful­filling com­mu­ni­ca­tion in your mar­ried life, through richer, more mea­ning­ful exchanges.

Table of contents 

1 – Active listening : an essential tool for couple communication

When we think of « com­mu­ni­ca­tion », we spon­ta­neous­ly think of expres­sing our­selves, the­re’s ano­ther skill that’s just as impor­tant : the abi­li­ty to lis­ten.

One tool for this is active lis­te­ning. We are devo­ting an entire article on this lis­te­ning methodbut below you’ll find some ini­tial tips on how to get star­ted quickly.

What is active listening ?

Active lis­te­ning, also known as sym­pa­the­tic lis­te­ning, is a concept deve­lo­ped by Carl Rogers. 

It is cha­rac­te­ri­zed by exclu­sive atten­tion to the spea­ker, whe­ther ver­bal or non-ver­bal : unlike lis­te­ner-cen­te­red lis­te­ning, with its judg­ments and concerns, it focuses on the spea­ker, who must be given eve­ry oppor­tu­ni­ty to express him­self or herself.

It goes far beyond sim­ply hea­ring the words spo­ken by your part­ner. It’s an active pro­cess that requires you to create space within your­self to tru­ly wel­come the other per­son and seek to unders­tand their fee­lings, emo­tions and moti­va­tions with empa­thy
This form of lis­te­ning fos­ters a dee­per unders­tan­ding of ver­bal and non-ver­bal mes­sages, esta­bli­shing an authen­tic and posi­tive connection. 
homme attentif et concentré

Don’t wor­ry : this is not an atti­tude that comes spon­ta­neous­ly. It’s a real lear­ning pro­cess to know how to stand back and offer your full atten­tion to the per­son expres­sing themselves.

This is not really listening

Let’s start by defi­ning what active lis­te­ning is not. Here is a non-exhaus­tive list of beha­viors that many of us uncons­cious­ly adopt, while belie­ving we are listening : 
  • Inter­rupt the other before he has fini­shed speaking. 
  • ❌ Giving unso­li­ci­ted advice : some­times the per­son sim­ply needs to express their thoughts without see­king imme­diate solutions.
  • Mini­mi­zing the fee­lings expres­sed, or wan­ting to reas­sure at all costs.
  • ❌ Use phrases like « it’s nothing » that can inva­li­date your part­ner’s emotions.
  • ❌ Jud­ging or ana­ly­zing, with regard to one’s own experience.
  • ❌ React defen­si­ve­ly, loo­king for hid­den attacks.
  • Doing some­thing else at the same time, like scrol­ling through your phone or dis­creet­ly replying to a message.
  • ❌ Show signs of impatience.
  • ❌ Finish each other’s sentences.
  • ❌ Pre­pare your res­ponse or coun­ter-argu­ment while the other is speaking. 
Do you see your­self in some of these beha­viors ? Don’t panic, it hap­pens all the time. Beco­ming aware of this is a good first step towards change. 

The active listening checklist

Now that we’ve seen what active lis­te­ning isn’t, here’s a list of beha­viors you can adopt to be a real, empa­the­tic listener.

  • ⬜️ Avoid inter­rup­ting the speaker.
  • ⬜️ Adjust to his per­so­na­li­ty and show inter­est in his expe­riences as well as his words.
  • ⬜️ Encou­rage them to ask ques­tions.
  • ⬜️ Be ful­ly present in the moment to demons­trate your availability.
  • ⬜️ Check mutual unders­tan­ding by rephra­sing the other per­son’s words : this ensures that you’ve unders­tood the mes­sage without having added your own filters. 
  • ⬜️ Culti­vate patience by avoi­ding any dis­play of frus­tra­tion or impatience.

Active listening’s greatest challenge : learning to be silent

One of the most dif­fi­cult aspects of active lis­te­ning is the abi­li­ty to remain silent.
Often, when we pre­tend to lis­ten, we’re alrea­dy pre­pa­ring our ans­wers, ana­ly­zing and for­mu­la­ting coun­ter-argu­ments. And we want to express them as qui­ck­ly as pos­sible, without making sure the other per­son has had time to get to the bot­tom of their thoughts. 
Howe­ver, true lis­te­ning is about recei­ving without judg­ment, tru­ly unders­tan­ding the other per­son, their moti­va­tions and beliefs.
Turn your tongue over and over in your mouth before ans­we­ring ! And don’t hesi­tate to leave silences, which allow your inter­lo­cu­tor to orga­nize his thoughts and go fur­ther in what he wishes to express. 

2 – Communication levels

When it comes to com­mu­ni­ca­tion, form plays an impor­tant role, but so does content : what are your dis­cus­sions about ? At what level do you share ?
We invite you to dis­co­ver six « cate­go­ries » that shape exchanges, and how to create a sense of secu­ri­ty for open, loving communication. 

The six levels of intimacy

We’ve grou­ped the pos­sible dis­cus­sion topics into 6 levels : this cate­go­ri­za­tion is our own, but we think it’s a use­ful way of taking stock of the qua­li­ty of exchanges within a couple.
So here are the 6 levels of inti­ma­cy you’re like­ly to dis­cuss with your partner : 
  • The exchange of tri­vial infor­ma­tion : tal­king about eve­ry­day life, light topics like the weather.
  • Your opi­nions and beliefs : reveal more about your­self by sha­ring your per­so­nal vision of the world.
  • Your needs : reveal your mate­rial, psy­cho­lo­gi­cal and rela­tio­nal needs. 
  • Your emo­tions : express your joy and sur­prise, but also your sad­ness and shame.
  • Your desires and dreams : reveal what drives you, what sets you in motion.
  • Your weak­nesses : share your fears and fai­lures. This is the highest level of pri­va­cy, often concealed.
Buil­ding deep com­mu­ni­ca­tion in a couple depends on unders­tan­ding and accep­ting all levels of inti­ma­cy.
All these levels are impor­tant : on a day-to-day basis, you can’t just talk inces­sant­ly about deep sub­jects (it’s also great for two people to chat about the girl next door 😉), but sys­te­ma­ti­cal­ly lea­ving them aside doesn’t help to deve­lop an authen­tic, rich bond. 

💡 Now that you’ve lear­ned about these 6 levels, it’s time to ask your­self : at which levels are we com­for­table ? Which ones do we leave out the most ? Why ?

The key to getting to the deepest levels of discussion : creating a sense of security 

The abi­li­ty to navi­gate bet­ween these levels of inti­ma­cy relies on crea­ting a sense of secu­ri­ty in your rela­tion­ship.
It’s the cer­tain­ty of being able to com­mu­ni­cate open­ly and authen­ti­cal­ly, while fee­ling loved. 
It’s up to you to make this fee­ling of secu­ri­ty grow over the course of the relationship : 
  • ➡️ At first, each part­ner tries to present their best side, and not to show their real needs or weak­nesses, for example.
  • ➡️ Over time, ente­ring into a tru­ly inti­mate rela­tion­ship means ope­ning the door to the dee­pest levels of inti­ma­cy.
    There can be no true love without true know­ledge. If you feel you’re still hiding your weak­nesses, for example, explore the under­lying rea­sons : whe­ther it’s fear of being loved less, or beliefs inhe­ri­ted from child­hood (e.g. « boys are strong »).
Ope­ning your heart to your part­ner is a pre­cious gift, and enables you to receive valuable sup­port for indi­vi­dual growth, and to heal cer­tain wounds.
You can then ask your­self the fol­lo­wing ques­tions : do I feel com­for­table tal­king about eve­ry­thing ? Are there any taboo sub­jects bet­ween us ? Why ? 
Dare to be authen­tic, because it’s in true know­ledge that love blos­soms.
Make open­ness and mutual accep­tance the foun­da­tions of your rela­tion­ship, and dis­co­ver the beau­ty of true intimacy. 

3 – Non-violent communication 

Com­mu­ni­ca­ting as a couple can some­times be a chal­lenge, espe­cial­ly when it comes totack­ling com­plex issues or resol­ving conflicts.
There is one par­ti­cu­lar­ly effec­tive method for tack­ling these issues : non-violent communication.  non-violent com­mu­ni­ca­tion a valuable tool mode­led by Mar­shall B. Rosen­berg, which encou­rages exchanges that res­pect eve­ryo­ne’s needs, values and fee­lings.
It’s based on a good unders­tan­ding of one­self and one’s needs, as well as on the prin­ciples of sin­ce­ri­ty and active, sym­pa­the­tic lis­te­ning. It rejects all forms of vio­lence, no mat­ter how hidden. 

Putting it into practice : the OFNR method

NVC is based on four key prin­ciples and stages, grou­ped toge­ther under the acro­nym OFNR :

  • 👉🏼 Obser­va­tion : Des­cribe the situa­tion objec­ti­ve­ly, focu­sing on neu­tral facts.
    Example : « When I observe that…»
  • 👉🏼 Fee­ling : Express the emo­tions and fee­lings arou­sed by the situa­tion.
    Example : « I feel…»
  • 👉🏼 Need : Iden­ti­fy the unmet need that has trig­ge­red these emo­tions.
    Example : « Because I need…».
  • 👉🏼 Request : For­mu­late a clear request about what the other per­son can do to meet this need.
    Example : « Could you…?»
Prac­ti­cal example :
If your part­ner has for­got­ten to do the shop­ping he was sup­po­sed to do, replace reproaches with non-violent communication : 
  • Avoid non-construc­tive and often aggres­sive cri­ti­cism : « You’re just an ego­tist, we can’t count on you. »
  • Opt for : « When I observe that you come home without having done the shop­ping, I feel angry, because I need consi­de­ra­tion, coope­ra­tion and sup­port. Could you, when you com­mit to a hou­se­hold task, set your­self a remin­der not to forget ? »

To learn more about the OFNR method, read our article on expres­sing needs rather than reproaches.

couple qui parle

Non-violent communication : going further

In addi­tion to applying this method, here are a few tips and things to consi­der to help you trade more effectively : 

  • ➡️ Asking for feed­back : once you’ve expres­sed your request, a cru­cial step is to ask for feed­back and create a bridge with the other per­son : « How does it make you feel when I say that ? How does it make you feel ? » 
  • ➡️ As a gene­ral rule, even if you don’t fol­low the method to the let­ter, try to start your sen­tences with « I » rather than « you «: this allows you to focus on how you feel, and thus bet­ter express your needs without blaming. 
  • ➡️ Context and body lan­guage : in addi­tion to the OFNR method, context is essen­tial for deep conver­sa­tions : make sure you get the timing right and create an envi­ron­ment that’s condu­cive, calm and free from dis­trac­tions.
    Body lan­guage also plays a cru­cial role : before broa­ching a deli­cate sub­ject, take the time to look into each other’s eyes and hold hands. 
Non-violent com­mu­ni­ca­tion offers a power­ful fra­me­work for tack­ling dif­fi­cult sub­jects or disa­gree­ments bet­ween couples.
By inte­gra­ting these prin­ciples and paying atten­tion to context and body lan­guage, you can turn deli­cate conver­sa­tions into oppor­tu­ni­ties for mutual unders­tan­ding and streng­the­ning your bond. 

4 – The languages of love, essential to a fulfilling conjugal relationship

Last but not least, here’s a tool that can real­ly revo­lu­tio­nize your love com­mu­ni­ca­tion, so simple and power­ful is it : the 
love lan­guages
.

The principle of love languages for better understanding as a couple

Com­mu­ni­ca­tion within a couple can some­times seem to be in a forei­gn lan­guage… That’s what Gary Chap­man explains in his best­sel­ler « The 5 Love Lan­guages ».
Using nume­rous examples, he explains that each of us has a spe­ci­fic way of fee­ling and com­mu­ni­ca­ting love : « if we want to com­mu­ni­cate effec­ti­ve­ly with people from other cultures, we need to learn their lan­guage. The same applies to love ».
Belie­ving you speak the same lan­guage as your part­ner can lead to misun­ders­tan­dings.
Let’s take an example :
Sophie speaks the lan­guage of touch, while Pierre expresses him­self through ser­vices ren­de­red. No mat­ter how hard he tries to keep the house loo­king nice when Sophie comes home in the eve­ning, she won’t feel loved if he doesn’t start by giving her a hug when she gets home.
Each will feel unlo­ved, without having unders­tood or taken the mea­sure of the love expres­sed by the other. They sim­ply don’t speak the same lan­guage. What a shame ! 

Unders­tan­ding these dif­fe­rences is cru­cial to main­tai­ning a strong connec­tion and crea­ting a ful­filling mar­ried life for both partners.

The 5 love languages : what are they ?

There are 5 main ways to express love. Here are the 5 types of communication :

  • ➡️ Words of affir­ma­tion : com­pli­ments on per­so­na­li­ty, appea­rance, or reco­gni­zing the other per­son’s efforts.
    « You’re so good at cal­ming kids down. »
  • ➡️ Qua­li­ty time : offe­ring full atten­tion and pre­sence, regard­less of the activity.
    « Come on, let’s take a walk around the block just the two of us. »
  • ➡️ Recei­ving gifts : the value lies in the inten­tion behind the gift, sho­wing that the other per­son has taken the time to think about it.
    « I went to the bake­ry to buy you your favo­rite dessert. »
  • ➡️ Acts of ser­vice : per­for­ming concrete acts, such as run­ning errands, thus sho­wing your love through actions. 
    « Stay and rest this after­noon, I’ll take the kids to their activities. »
  • ➡️ Phy­si­cal touch : not just sexua­li­ty, but also hugs, kisses, or sim­ply hol­ding hands.
    Don’t leave home without a good­bye kiss.

The languages of love : how to apply them

To use this tool effec­ti­ve­ly, seve­ral steps are required : 

  • 1️⃣ Know your lan­guage : to start with, iden­ti­fy your own lan­guage by obser­ving your beha­vior and reflec­ting on your frequent requests and short­co­mings. What you offer often reflects what you need.
      Objec­tive : com­mu­ni­cate it to your part­ner, in order to :
    • So that he can reco­gnize your signs of love when they appear
    • May he strive to express his love in your language
  • 2️⃣ Know your part­ner’s lan­guage.
      Objec­tive : to dis­cuss the :
    • So that you can reco­gnize his signs of love when they appear
    • May you strive to express your love in its language

To make sure this doesn’t go unhee­ded, we’ve come up with a lit­tle chal­lenge for you : each of you has to per­form a small action in your part­ner’s main lan­guage over the coming week.

cadeau surprise dans un couple

5 – 💡 Practical exercise : take stock of your current communication patterns 

Would you like to put these tools into prac­tice ? It’s great ! But the­re’s one cru­cial step before that : taking stock of your cur­rent com­mu­ni­ca­tion pat­terns as a couple. 
This first step is fun­da­men­tal to iden­ti­fying the obs­tacles and para­sites you may alrea­dy be encoun­te­ring, and a good way to create a solid foun­da­tion for dee­per, more ful­filling exchanges. 

Evaluate your communication patterns

In your day-to-day inter­ac­tions, you may have noti­ced pro­ble­ma­tic pat­terns in your mari­tal communication. 

Here are some ideas for iden­ti­fying and unders­tan­ding these problems :
  • 👉🏼 Iden­ti­fy beha­viours that don’t suit youYou and your part­ner may have sen­si­tive sub­jects that close the door to dis­cus­sion, a fee­ling of not real­ly being lis­te­ned to, out­bursts of anger, hurt­ful words, moments of indif­fe­rence, dif­fi­cul­ty in calm­ly retur­ning to the sub­jects of your arguments…
  • 👉🏼 Iden­ti­fying obs­tacles and para­sites : what are the main obs­tacles to heal­thy com­mu­ni­ca­tion ? Lack of time, lack of tools, other com­mit­ments ? What exter­nal fac­tors (tele­phone, stress, fatigue…) dis­rupt your exchanges ? 
If you have pro­blems with cer­tain aspects of your com­mu­ni­ca­tion, don’t ignore them.
Don’t expect these pro­blems to resolve them­selves : it’s time to open a dia­logue and find solu­tions to change what’s not wor­king for you. 
If there are any issues that seem intrac­table, don’t hesi­tate to get help : couple the­ra­py is not a dir­ty word, and couple psy­cho­lo­gists can be of great help, often in just a few sessions ! 

Putting you on the road to better communication

If the­re’s an aspect of com­mu­ni­ca­tion that doesn’t ful­ly suit you, now’s the time to put things right, and try to resolve what’s not wor­king the way you’d like. 

Here are a few sug­ges­tions to get you started :

  • 👉🏼 Esta­blish dedi­ca­ted times and places to dis­cuss your com­mu­ni­ca­tion : define phone-free times, such as meal­times or bed­times, for a more authen­tic connection. 
  • 👉🏼 Prac­tice active lis­te­ning : make it a point to stop inter­rup­ting each other and wait for the right moment to announce impor­tant news.
  • 👉🏼 Cele­bra­ting vic­to­ries : don’t for­get to cele­brate small vic­to­ries. If you see impro­ve­ments, such as bet­ter expres­sion of needs, or moments that work for dif­fi­cult dis­cus­sions, congra­tu­late each other.
  • 👉🏼 Never assume that your part­ner can guess your thoughts. Clear­ly express your needs and desires. 
  • 👉🏼 Show curio­si­ty : always be curious about others. Like an explo­rer, seek to enrich your know­ledge of your partner.
By conti­nuing along this path, you’re buil­ding a solid foun­da­tion for deep, ful­filling com­mu­ni­ca­tion in your relationship. 

Conclusion

By incor­po­ra­ting these tools into your rela­tion­ship, you lay the foun­da­tions for deep, ful­filling and las­ting com­mu­ni­ca­tion.
Get­ting into the habit of regu­lar­ly taking stock of your com­mu­ni­ca­tion pat­terns, and stri­ving to imple­ment the tools pre­sen­ted in this article, will help you main­tain a long-las­ting, heal­thy rela­tion­ship, as well as over­co­ming the per­iods of ten­sion that are inevi­table in even a hap­py cou­ple’s life. 

Remem­ber, com­mu­ni­ca­tion bet­ween couples is an ongoing jour­ney. Be patient, open and com­mit­ted to mutual growth throu­ghout your life together.

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We are Lysiane and Romain new­ly­weds and co-foun­ders of Unio pre­ma­ri­tal counseling. 
A few years ago, we were exact­ly where you are now. We deci­ded to get mar­ried and set about pre­pa­ring for our big day with great excitement. 
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